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The 2025 Agenda

The 2025 Agenda

ITW 2025 features thought leadership from the most senior executives in the industry. With distinct summits across three stages, there is content for everyone, whether you need to understand the network topology AI requires, find out about alternative financing vehicles, or learn about the monetisation journey of network APIs. The agenda is curated to provide you with the knowledge to put your best foot forward.

Thought-leadership that will drive your business forward

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2:00 PM
  1. Convention Center - Ballroom Level
    360 mins
3:30 PM
  1. Transformation Stage
    120 mins
    • People & Processes

    Ahead of the main agenda, join us for interactive discussion and networking for and by the future leaders of the global connectivity industry.

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    3:30 PM
    1. Digital Infra Stage
      60 mins
      • People & Processes

      A chance for the next wave of super-talented individuals in our industry to join the conversation and discuss what is most important for them moving forward in their organisations.

      • How will they affect change and build the future of global connectivity?
      • What tools and support do they need?
      • What advice have they received?
      • How has their outlook changed?
    4:30 PM
    1. Future Talent Networking Reception
      Digital Infra Stage
      60 mins
      • People & Processes
      Join us for an icebreaker network reception, a chance to make new connections with peers and industry leaders ahead of the ITW Welcome Reception.

     
6:00 PM
  1. Riverview Ballroom
    120 mins
7:30 AM
  1. Convention Center - Ballroom Level
    570 mins
9:10 AM
  1. Transformation Stage
    5 mins
    • Future Networks
9:15 AM
  1. Transformation Stage
    255 mins
    • Keeping the World Connected
    • Data Centre 2.0
    • Future Networks
    • Funding Digital Infra

    Join us for a morning of hard-hitting keynotes exploring the most pressing issues across the international connectivity landscape.

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    9:15 AM
    1. Transformation Stage
      20 mins
      • Keeping the World Connected
    9:55 AM
    10:45 AM
    1. Transformation Stage
      45 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • What global networks do we require for AI training? And what local/regional networks do we require for AI inferencing?
      • Has data centre design shifted enough in the past 12 months?
      • What connectivity fabric will be needed to support AI-to-AI communication?
      • What network topology does AI need?
    11:30 AM
    1. Transformation Stage
      45 mins
      • Funding Digital Infra
      • How can alternative financing vehicles address rising cost pressures?
      • How can operators maintain investor confidence?
      • How are market players balancing asset risk profiles and maximising yield in a VUCA world?
      • What frameworks ensure long-term capital alignment with sustainable and scalable infrastructure growth?
    12:15 PM
    1. Transformation Stage
      45 mins
      • Keeping the World Connected
      • Future Networks
      • Has the business of global communications changed forever?
      • What are the biggest challenges when provisioning between operators?
      • How can a ‘network of networks’ be realised?
      • Who owns the end customer and their QoS?
    1:00 PM
    1. Transformation Stage
      30 mins
      • Future Networks
      • How is standardisation being accelerating?
      • What is the monetisation journey of APIs?
      • Are we entering a new era of open access?
      • From KYC to quality OD, what makes up a ‘more than interesting API’?

     

11:00 AM
  1. Digital Infra Stage
    150 mins
    • People & Processes

    Join us for a morning of experience-sharing, celebration, and strategising with the women of influence from our industry. This is the place to join the conversation with fellow champions for diversity and inclusion and establish lasting connections.

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    11:00 AM
    1. Digital Infra Stage
      15 mins
      • People & Processes
      A warm welcome to the Women in Tech Morning where our partners will introduce the agenda. Following this, the GLF DIB working group lead will share the outcome of the sixth annual DIB report.
    11:15 AM
    1. The Women in Tech Brunch
      Digital Infra Stage
      30 mins
      • People & Processes
    11:45 AM
    1. Digital Infra Stage
      45 mins
      • People & Processes
    12:30 PM
    1. Digital Infra Stage
      60 mins
      • People & Processes

      A chance for you to solve a particular equity, inclusion, or diversity challenge you are facing. Once your challenge has been established, you will have the time to brainstorm with your peers and industry leaders at your roundtable. Following this, you will vote on whether you feel your challenge was solved or your thinking has shifted.


     
1:30 PM
  1. Lunch Break
    60 mins
2:30 PM
  1. Transformation Stage
    50 mins
    • Future Networks
    • Funding Digital Infra

    Driven by competition and technological evolutions, carriers globally are increasingly considering or have already begun the process of de-layering to separate infrastructure from services, with the aim of unlocking extra value. However, this raises questions about the long-term viability of unbundling, its impact on capital structures, and the complexities of managing non-vertically integrated models. This panel will bring together the InfraCo, the ServCo, and the NetCo to share the opportunities and challenges of structural and functional separation:

    • How does the separation of fixed network assets impact competition, innovation, and service delivery?
    • Can non-vertically integrated models create sustainable capital structures, or are they inherently cyclical?
    • What strategies can operators employ to maximize the value of a standalone ServCo?
    • How are investors viewing each model?
  2. Spotlight Stage
    30 mins
    • People & Processes
    • Future Networks

    Cast your votes on whether you believe telecom security cultures are sufficiently robust. Then, join the debate and decide afterwards whether your opinion has shifted.

    With over $200 billion lost to cybercrime globally last year, telecoms is one industry facing scrutiny, particularly over the ability to protect global networks and data. The rise of cloud adoption and emerging security frameworks such as SASE may provide stronger defences, but are tools such as these enough to keep up with the ever-changing threat landscape and corporate culture challenges. This debate will cover:

    • Whether cloud adoption weakens or strengthens telco security, the shared responsibility models, and zero-trust cloud environments
    • How SASE and SD-WAN solution implementations have succeeded and failed
    • The challenges of embedding mindsets and solutions from the C-suite through to Operations
  3. Digital Infra Stage
    50 mins
    • Keeping the World Connected
    • Data Centre 2.0

    As demand for our digital infrastructure skyrockets, the resources required for expansion are under increasingly severe pressure. Power grids are strained, suitable real estate is scarce, and fibre deployment lags behind. Can the industry align to solve these critical bottlenecks? This panel will explore:

    • How has the data centre power play evolved in the new energy economy? And what role will SMRs play?
    • As facility and campus sizes explode, how is location strategy changing?
    • Is fibre densification in tier 2 and 3 markets happening quickly enough?
3:00 PM
  1. Spotlight Stage
    30 mins
    • Multi-Channel Communications

    Cast your votes on whether you believe voice is still a pivotal communications channel and line of business. Then, join the debate and decide afterwards whether your opinion has shifted.

    The voice industry has been transforming for the past five years, with traffic and revenues steadily decreasing due largely to migration of P2P to OTT channels, along with fraud threats. However, there is a focus on service development and innovation to combat the ARPU decline. After all, the voice industry isn’t going away. This debate will cover:

    • The global traffic trends and reimagined role of mobile in emerging markets and other growth routes
    • The strategies for sustaining the voice line of business
    • Leveraging voice as a verification tool and other use-cases such as emergency services
3:20 PM
  1. Transformation Stage
    50 mins
    • Future Networks

    The C-suite at global telcos is going through a seismic shift in the transition to TechCos. This is characterised by the adoption of interdisciplinary strategies across product, technology, operations, and finance. This panel will explore how these leaders are redefining the previously siloed roles and navigating increased complexity, addressing the following questions:

    • How are legacy operational models balanced with AI innovation and platform models?
    • What skillsets to tomorrow’s CXOs require?
    • How is customer-centricity impacting internal collaboration?
3:30 PM
  1. Spotlight Stage
    30 mins
    • Future Networks

    Cast your votes on whether you believe OSS/BSS transformation will be the key to carrier business growth. Then, join the debate and decide afterwards whether your opinion has shifted.

    The telecoms industry is investing heavily in OSS/BSS transformation, with Analysys Mason forecasting spend to reach $80 billion by 2028. Modernised OSS/BSS systems promise to unlock network orchestration and automation, enhance customer experiences, and deliver new monetisation opportunities such as 5G. But are these transformative results being realised or are costs merely being added? This panel will explore:

    • What are the drivers of growth, and how do they vary globally?
    • How is the OSS/BSS vendor landscape changing? and are vendors and carriers aligned on solutions that withstand evolving demands?
    • Which upgrades are yielding measurable ROI for carriers?
4:10 PM
  1. Transformation Stage
    50 mins
    • Future Networks

    A 150-billion-dollar question. As carriers face an evolution trajectory beyond offering traditional data transit services, the Network-as-a-Service model could be the key to monetising network assets. In the era of hyper-personalisation and GenAI use cases, some have successfully embraced NaaS, whilst others are still assessing deployment strategies. This panel will address:

    • What can be learnt from early adopters?
    • Build, buy, or partner – which model has proven most successful?
    • How does campus NaaS fit into the broader NaaS ecosystem? And what are the latest updates?
8:00 AM
  1. Convention Center - Ballroom Level
    540 mins
9:30 AM
  1. Transformation Stage
    45 mins
    • Keeping the World Connected
    • Funding Digital Infra

    In light of global outages, and as we become increasingly interconnected with systems supporting critical services and cables enabling intercontinental connectivity, securing and protecting our networks has become an imperative. Self-healing, self-provisioning, alive networks are part of the equation, but how do we solve for sustained resilience? This panel will explore:

    • How does the role of regulation and investment need to evolve?
    • Are network routes diverse enough in critical areas?
    • What cost-efficient strategies are being implemented to enhance network topology?
    • How do critical infrastructure designations impact business?
10:15 AM
  1. Spotlight Stage
    45 mins
    • Keeping the World Connected

    A focus on ultra-resilient networks, fibre expansion, and digital sovereignty in Europe is creating a blueprint for next-generation connectivity. By aligning digital infrastructure development with regulatory frameworks like GDPR and projects like Gaia-X, Europe is taking steps towards securing its place as a global digital leader. But can operators balance innovation, compliance, and global competitiveness in this evolving landscape? This panel will explore:

    • How are investments in edge, cloud, and IoT presenting monetisation opportunities and fuelling wholesale innovation? and how are these being aligned with data sovereignty rules?
    • How can Europe balance regional leadership with international collaboration?
    • What role does Europe’s evolving fibre backbone play in international traffic and wholesale markets?
  2. Digital Infra Stage
    85 mins
    • Keeping the World Connected

    Panel discussions exploring everything from market bifurcation and the current headwinds to new technologies and a world beyond 432 fibres.

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    10:15 AM
    1. Digital Infra Stage
      45 mins
      • Keeping the World Connected
      • With the geopolitical landscape, looming AI demand, and environmental concerns, is the submarine cable industry on the precipice?
      • Is reliability now more important than new traffic routes? And how does serving a resiliency-only requirement present a new business opportunity?
      • What cross-industry collaboration is required for sustainable E2E connectivity build out?
    11:00 AM
    1. Digital Infra Stage
      40 mins
      • Keeping the World Connected
      • Beyond the typical commercial life of a system, how long can global connectivity rely on aging cables?
      • What is the current state of some of the legacy submarine infrastructure?
      • How long can upgrades continue to extend the utility of old systems as we approach the Shannon Limit?

     

11:00 AM
  1. Transformation Stage
    45 mins
    • Future Networks

    Over the past 12 months, carriers globally have increasingly been deploying AI, and with the prediction that around 75% of customer interactions will be served by AI in the future, more announcements are sure to come. But is enhancement of customer care through AI-as-a-service the only established application, or can AI-enhanced network and services provide sustainable new revenue opportunities?

    • What Generative and Predictive AI tools have been successfully deployed across network, CX, and product areas?
    • How are commercial challenges being addressed to ensure sufficient market differentiation?
    • What approaches and initiatives have been put in place to champion AI within carrier businesses?
  2. Spotlight Stage
    60 mins
    • Keeping the World Connected
    • Data Centre 2.0
    • Where are the most significant connectivity gaps?
    • How are infrastructure funds and private capital spurring on network upgrades? and how are these investments influencing global subsea and terrestrial networks?
    • What are the emerging tier 2 and 3 edge hubs? and how is partnership at the core of these successes?
11:40 AM
  1. Digital Infra Stage
    40 mins
    • Keeping the World Connected

    Satellite connectivity is no longer just a backup for terrestrial networks but a growing part of international connectivity business models. Interoperable networks established in space amounting to ‘fibre in the sky’ could be a glimpse into the future, but first, questions around models for monetisation and partnerships must be answered. This panel will unite carriers and satellite operators to discuss:

    • What does a successful multi-stakeholder partnership look like? And how are we building complete and compelling solutions with new constellations?
    • What are the challenges around 5G in space and regulation?
    • How can NTNs be effectively orchestrated within hybrid network models?
    • How are satellite operators positioned to support low-latency applications?
12:00 PM
  1. Spotlight Stage
    60 mins
    • Keeping the World Connected
    • Data Centre 2.0
    • Future Networks

    If you’re looking to inform strategic decisions relating to expansion or entry into the Latin American market, this is your chance to hear from in-region experts and ask the burning questions. Three back-to-back 20-minute discussions will delve into several distinct markets including Mexico, Columbia, and Brazil.

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    12:00 PM
    1. Spotlight Stage
      20 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • How are tier 2 markets developing?
      • How close are we to 10MW data centres?
      • What new routes have been announced?
      • What is the cross-border connectivity opportunity?
    12:20 PM
    1. Spotlight Stage
      20 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • Future Networks

      Columbia

      • What are the biggest opportunities and challenges for operators seeking to capitalise on Colombia's digital boom?
      • What do the latest fibre investments mean for the market’s outlook?
      • How are the region’s data centres connecting to the global network?

      Chile

      • How is the expansion of 5G tracking? And what are the biggest enablement hurdles?
      • How are data centres supporting intra-regional connectivity?
      • How are government-led initiatives such as Chile Digital 2035 uplifting Chile’s equitable connectivity efforts?
    12:40 PM
    1. Spotlight Stage
      20 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • Future Networks
      • Recent developments in subsea cables, data centres, fibre networks, AI and more
      • The infrastructure and regulatory bottlenecks to 5G development
      • Land, renewable power availability and transmission, and interconnectivity
      • How US capacity demands can be met

     

12:20 PM
  1. Digital Infra Stage
    40 mins
    • Keeping the World Connected
    • Funding Digital Infra

    With $42.45 billion of funding distributed, BEAD represents a bold step towards universal broadband access for Americans. But as the first projects take shape, stakeholders are asking whether the program’s impact can match its ambition. This panel will discuss:

    • How has the new administration impacted funding? And what role are state broadband offices playing?
    • What milestones have been reached to date?
    • What are the biggest deployment hurdles? And how are we ensuring alignment of projects with affordability, reliability, and scalability goals?
12:30 PM
  1. Transformation Stage
    30 mins
    • Future Networks
    Are you pioneering an innovation to transform the industry? This is your opportunity to take to the stage to pitch your solution or technology
1:00 PM
  1. Lunch Break
    60 mins
2:00 PM
  1. Spotlight Stage
    80 mins
    • Keeping the World Connected
    • Data Centre 2.0
    • Future Networks
    • Funding Digital Infra

    If you’re looking to inform strategic decisions relating to expansion or entry into the Asian market, this is your chance to hear from in-region experts and ask the burning questions. Three back-to-back extended discussions will delve into several distinct markets including Singapore, Malaysia, and Indonesia.

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    2:00 PM
    1. Spotlight Stage
      25 mins
      • Data Centre 2.0
      • How do Malaysia’s cost advantages and land and energy resource availability compare with regional competitors? And will Malaysia sustain its top position in APAC as competition grows?
      • How is the Johor region developing? And what other strategic locations are emerging?
      • How are operators collaborating with hyperscalers and global carriers to maintain growth?
    2:25 PM
    1. Spotlight Stage
      30 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • Future Networks
      • Funding Digital Infra
      • How investments in NaaS, private 5G, and enterprise connectivity are shaping the region’s digital economy
      • The role of subsea cables and cloud regions in reinforcing Singapore’s global connectivity
      • What lessons Singapore can offer other digital hubs
      • The impact of power constraints on Singapore’s data centre growth and strategies for sustainable expansion
    2:55 PM
    1. Spotlight Stage
      25 mins
      • Keeping the World Connected
      • Data Centre 2.0
      • Future Networks
      • How is the rise in e-commerce, fintech, and AI applications driving demand?
      • What impact will the new subsea ICE (Indonesia Connect Environment) system have on Indonesia’s international bandwidth and resilience? And how are emerging routes solving bottlenecks and opening Indonesia to greater global connectivity?
      • What is the role of sovereign cloud in Indonesia’s digital strategy?
      • How are hyperscalers investing to meet regional demands?

     

  2. Digital Infra Stage
    40 mins
    • Keeping the World Connected
    • What potential does an open-access model hold, and what lessons can be learnt from successful instances in other markets?
    • How are FTTH projects developing outside of core high-density markets?
    • How are collaborations between FWA and fibre providers overcoming deployment barriers?
2:40 PM
  1. Transformation Stage
    40 mins
    • Multi-Channel Communications
    • Future Networks
  2. Digital Infra Stage
    40 mins
    • Keeping the World Connected

    As the gaming industry expands, traffic is scaling to terabits, and the need for ultra-low latency and fault-tolerant networks is becoming increasingly critical. To deliver seamless experiences, stakeholders across the infrastructure chain including data centre operators, backbone providers, carriers, and hyperscalers, must collaborate to optimize connectivity. The question is: how can they push the limits of internet performance without breaking the economics? The panel will explore:

    • How are peering and transit agreements shaping gaming traffic paths and minimizing latency?
    • What are the latest hosting and routing strategies delivering real-time performance at global scale?
    • What are the long-term benefits and trade-offs of owning v, partnering for backbone network capacity?
    • How are wholesale carriers investing to deliver gaming-grade connectivity? And where is the ROI?
3:20 PM
  1. Transformation Stage
    50 mins
    • Future Networks

    The wholesale telecoms industry is on the cusp of a technological revolution. An unprecedented wave of transformation, driven by the rise of AI, 5G-enabled services, and the demand for ultra-low-latency global connectivity is fast-tracking bold, existential decision-making around where to allocate resources. The risks of betting on the wrong trends are high. How can wholesale leaders identify winning strategies? This panel will bring together those at the pinnacle of their fields to share foresight and predictions around the following questions:

    • Which future-ready business models and bleeding-edge technologies such as AI-driven networks, quantum communications, and satellite 5G hybrids hold the most promise?
    • How will business models evolve? Will integrated digital services and NaaS take off?
    • How can carriers position for growth in areas such as edge computing, private 5G and IoT?
4:10 PM
  1. Transformation Stage
    50 mins
    • Keeping the World Connected
    • Data Centre 2.0
    • Funding Digital Infra

    Africa’s telecom and data center market has solidified itself as a dynamic opportunity for global investment, and with young, tech-savvy populations and quickening digital infrastructure expansion, key African markets could be primed as major AI hubs. As global cloud providers and enterprises establish a presence, demand grows for resilient, efficient data centers powered by rich renewable energy sources and supported by localised internet infrastructure. Yet, challenges relating to power availability, equitable connectivity, and regulatory alignment remain. This panel will explore:

    • How are African markets capitalising on growing interest from global cloud providers to become key AI hubs?
    • What is the role of renewable energy in powering Africa’s next generation of sustainable data centres?
    • What are the opportunities for international partnerships to strengthen Africa’s role in the global digital economy?
    • What is the strategic importance of Africa’s emerging role in global subsea cable routes?
8:00 AM
  1. Convention Center - Ballroom Level
    360 mins
9:45 AM
  1. Transformation Stage
    225 mins
    • Multi-Channel Communications

    Half a day dedicated to the world of Business Messaging, where you can expect insights from the aggregators, SMS solution providers, carriers, CPaaS platform providers, and OTTs on everything from the outlook and alternatives to A2P, through to security and mobile identity innovations.

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    9:50 AM
    1. Transformation Stage
      10 mins
      • Multi-Channel Communications
      In Mobilesquared’s State of the Global Messaging Market analysis for 2025, Nick Lane will present this year’s key figures and forecast for the near future of the messaging channels.
    10:00 AM
    1. Transformation Stage
      60 mins
      • Multi-Channel Communications

      Join us for back-to-back sessions journeying through the budding Rich Business Messaging (RBM) channel to get to grips with the new revenue opportunity, understand the global competition, and find out what the catalyst for growth is likely to be.

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      10:00 AM
      1. Transformation Stage
        15 mins
        • Multi-Channel Communications
        There has been a lot of talk about when RCS will truly arrive and following Apple’s announcement earlier in 2024 to support it along with Google’s work on standardisation, it looks increasingly likely that RCS will soon realise its promise. However, we’re still waiting on a defining use case or global event to truly ignite adoption. This session will explore whether the FIFA World Cup 2026 could be the catalyst, and if so, how the industry should prepare.
      10:30 AM
      1. Transformation Stage
        30 mins
        • Multi-Channel Communications
        • How is trust and security in the channel being ensured?
        • How can operators justify investment without eating into existing SMS revenues?
        • What is the RCS competition globally? And what role do these competitors play?

       
    11:00 AM
    1. Business Messaging Brunch
      30 mins
      • Multi-Channel Communications
    11:30 AM
    1. Transformation Stage
      60 mins
      • Multi-Channel Communications

      A series of interactive networking roundtable discussions focused on some of the key pillars that can enable omni-channel success:

      • Security & trust
      • AI & data analytics
      • Platforms & APIs
    12:30 PM
    1. Transformation Stage
      60 mins
      • Multi-Channel Communications
      • What is the impact of advancements in the underlying network APIs and AI-driven networks?
      • How are expectations for CPaaS in delivering superior UX evolving?
      • What are the strategies for co-opetition between CPaaS platform providers, carriers, and aggregators?


     

Interested in speaking?

If you have any exciting news to share or you think you would be a good addition to the ITW 2025 agenda, we cannot wait to hear from you.
If you are interested in speaking, please get in touch with us today!

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